COVID 19 - Safe Seven Directive at SAPHEX 2022

To all sponsors, exhibitors, visitors and contractors involved with our events. Our key aim is to make certain that our events are COVID secure, safe and risk-free for any form of participation.

Welcome to our Safe Seven COVID-19 Directive

To all sponsors, exhibitors, visitors and contractors involved with our events. Our key aim is to make certain that our events are COVID secure, safe and risk free for any form of participation. As such we have set up our Safe 7 Directive which will be continually reviewed and considered as COVID restrictions change in-line with Government guidelines. Below display’s all of the expected levels of requirement we will impose if nothing changes from now until the event in March 2022. It is important to note, that whilst the continual pandemic is darkening our doors at whatever level, we will implement the Safe 7 Directive as part of our event strategy. With our events series in South Africa catering for specific healthcare sectors and key workers who are all directly involved in fight against Sars-CoV-2, our position is clear, that we must execute our events to ensure the protection of all who are involved.

** Please note this is subject to change as the situation and government advise develops so please ensure you take note of changes announced on the show websites and in our email

Build Up & Breakdown

Anyone working on the build-up or breakdown of an event will be asked to pre-register before arriving onsite to declare they are fit and healthy to work.

Face coverings are mandatory in line with government guidelines and must always be worn.

Temperature check will be a condition of entry. Any person displaying a high temperature will not be granted access to the venue.

Exhibitor and contractor scheduling will be strict to minimise the amount of people in the halls at any one time to create a safe working environment.

Exhibitor passes will be issued in advance to minimise queuing and contact. All stand holders will need to provide names in advance for personalised badges.

Safety notices will be highly visible throughout the venue.

Physical Distancing

Social distancing will be managed in line with the latest government advice. This will be based upon Government social distancing guidance.

Potential social distancing required by Government:

2m* = 4.9sqm per person (Currently working towards 2m social distancing.)
1.5m = 2.25sqm per person
1m = 1.5sqm per person

A new crowd management protocol will be put in place to ensure all areas of the venue are safe, in line with the latest government guidance.

Specialist social distance marshals will assist with the management of visitor flow.

Visitor Arrival

Temperature check will be a condition of visitor entry. Any person displaying a high temperature (and potentially the party they are with) will not be granted access to the venue.

Staggered visitor admission will enable evenly spread attendance, minimising queuing to provide a safer and more seamless experience.

Track and Trace: contact details will be kept securely for 30 days to support contact tracing in line with government and local authority guidance.

Floor Plan

Managed exhibitor numbers to optimise exhibitor to visitor ratio.

Clear signage and controlled visitor traffic will help everyone keep a safe distance.

Wider aisles to enable social distance and to enhance the visitor experience.

Multiple entrances will enable management of social distancing and queues as well as a steady flow of visitors entering the show.

Cleaning and Hygiene

A deep clean fogging will be undertaken prior to commencing build up.

Enhanced overnight cleaning: the venue will be fully cleaned regularly and electrostatic equipment (fogging) will be used to enhance the overnight cleaning regime of enclosed spaces.

An enhanced cleaning regime during show open periods, with extra attention given to high-frequency touch points such as toilets, door handles and hand-rails.

Food and beverage retail services will be provided in line with the latest government guidance.

Personal Hygiene

Hand sanitisers will be provided throughout the Show.

Hygiene reminders to regularly wash hands, not exchange business cards and refrain from personal greetings (a handshake or a hug) will be in place throughout the venue.

Face coverings are mandatory, in line with government guidance and should be supplied by the attendee.

Safer Payments: contactless payments will be encouraged throughout via card or phone, with an email receipt wherever possible.


Show website, social media and emails will supply exhibitors and visitors with the most up to date information regarding guidelines in place at the show.

Exhibitor manuals will include specific details of what our exhibitors need to execute for the enhanced safety and hygiene measures.

Event signage will be displayed prominently regarding recommended guidelines e.g. Social distancing and personal hygiene.

Public address during the show regarding physical distance and the importance of handwashing and sanitising hands. You can download the Covid Safe Directive below but please note this is subject to change as the situation and government advise develops so please ensure you take note of changes announced in our emails.

Click below to visit the South Africa COVID-19 Resource Portal
SAPHEX is co-located with

Health & Safety

What additional measures will you have in place to ensure the health and safety of visitors?

Please see what additional health and safety measures we will have in place at the show herePlease check this before your visit to ensure you have read the most up to date information.

Will face coverings be mandatory?

Face coverings are mandatory in line with government guidance and must always be worn.

Will I have my temperature checked on arrival?

Temperature check will be a condition of entry. Any person displaying a high temperature (and potentially the party they are with) will not be granted access to the venue.

All visitors must check their own temperature before leaving home to attend the event. Those with a high temperature should not attend.

Will you take my details for Track & Trace?

For the health and safety of all entrants, your personal details including name and contact telephone number may be shared with Test and Trace, if required, as part of the Government's ongoing COVID-19 response. This information will only be used by them where necessary to help stop the spread of COVID-19. If you have any concerns or do not wish to have your personal details shared, please contact


The basics

Reasons to visit SAPHEX:
Conferences and Exhibitions are an essential part of everyone’s personal and professional development. We have gathered some of the benefits that attendees can gain when attending our events, especially considering that there is often too much information available at once, and taking into account the importance of your time.
What are the main reasons for attending?
  • To network with like-minded professionals
  • To expand knowledge and find solutions to problems
  • To present your ideas and brainstorm with others and hear their feedback and suggestions
  • Source the latest products, services and information from exhibitors.
  • Meet your CPD requirements free of charge.
  • Valuable 2 days of learning, sharing and celebrating your important profession!
  • To step out of your comfort zone and meet new people
  • Learn beyond your field or interest
If you agree on the above-mentioned statements and you would like to be part of this experience, then join us!
When is SAPHEX?

SAPHEX takes place from April 6-7, 2022.

Where is SAPHEX?

The Pharmacy Show 2022 will be held in at the Sandton Convention Centre, 61 Maude St, Sandown, Sandton, 2196, South Africa.

What time does SAPHEX start and finish?

Wednesday, 6 April 2022
08:30 - 17:00
Thursday, 7 April 2022
08:30 - 16:30

I registered, when will I get my email confirmation?

If you have not received confirmation of your registration via email, it may be in your junk/spam folder. Please check there. If you cannot find the email confirmation or have lost it, please contact They will check the email address and resend it

Will paper tickets still be in use?

No, tickets are all electronic in 2022. E-tickets will be scanned (contactless) on entry. Please note that for us to be able to manage the visitor flow and capacities for your health and safety, all registrations will need to be done in advance and will be emailed to you before your arrival. Please ensure you have this ready to be scanned on your phone or tablet on arrival. There will be contactless access at the show entrances and exits, with staggered admission to enable an evenly spread attendance to reduce any queuing.

What should I bring?

To register, you’ll need:

  • The confirmation email of your registration.
  • Photo ID.
Will I be limited to a certain amount of time at the show?

No, you are welcome to stay at the show for as long as you wish.

Will I be limited to where I can go in the show?

No, once within the show social distance marshals will assist with the management of visitor flow.

Can I exchange business cards?

No, we advise against exchanging business cards and refrain from personal greetings (a handshake or hug).

Is there a map of the venue?

We will update the map of the Sandton CC soon.

Do I have to print my badge?

No, the on-site registration team will print your badge for you, ready for you to collect at the show upon arrival.

Do I get a programme?

Yes, programmes and other show information will be handed out at registration.

Terms and Conditions
  1. Visitors will not be allowed admission to the Show without a valid ticket/registration.
  2. For the safety of all attendees, the Organisers reserve the right to refuse admission, and may conduct security searches.
  3. The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the Show due to circumstances beyond their reasonable control.
  4. If alterations to the show dates are made as a result of COVID-19 ticket holders/attendee’s will be informed directly.
  5. All visitors must check their own temperature before leaving home to attend the event. Those with a high temperature should not attend.
  6. All visitors will have their temperature checked on arrival at the venue. Any visitor (and potentially anyone in their party) with a high temperature will be refused entry.
  7. Visitors must adhere to all additional measures put in place to comply with COVID-19 rules and guidelines. The latest information will be emailed to registrations and is available on the Show website.
  8. Registrations are responsible for ensuring everyone in their party is aware of and adheres to all terms. and conditions including these additional measures.
  9. The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the Show as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.
  10. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the Show.
  11. Visitors may be photographed, filmed, or recorded for marketing, broadcast, or security purposes during the Show. By attending the Show, visitors authorise such photography and recording and permits the Organisers to use their images, likeness, and voice for archival and promotional purposes in any and all media, without liability, compensation or credit.
  12. This is an industry-only event for professionals. Admission is open to professional and business visitors and exhibitors who are directly involved in or have a direct connection or interest in the subject area of the Event or associated industries or organisations.
  13. The sale of any articles in the gangways or anywhere on the Exhibition premises is strictly forbidden except with the written permission of the Organisers, and the Organisers reserves the right at their absolute discretion to confiscate any such articles for infringement of the condition.
  14. Anyone attending the Event must not take part in any canvassing, leafleting, demonstrations, objectionable behaviour or wear offensive apparel or be involved in any activity which may disrupt the Event.


At the event

What topics will be discussed at SAPHEX?

The full list of topics and speakers has not yet been announced. Receive all speaker and topic announcements by signing up to our newsletter.

If I need any assistance, will there be a team on site to help me?

The SAPHEX team will be on-site to help with any questions you have regarding the event as a whole.

How can I see a full list of exhibitors at SAPHEX?

A full exhibitor breakdown list will be available via the Smarta Events Exhibition Directory OR within the event programme provided on-site.

Payments at SAPHEX 2022

Contactless payments will be encouraged throughout via card or phone, with an email receipt wherever possible. To be compliant with Covid-19 safety measures, please be prepared to pay by card for any purchases.

What if I feel unwell at the show?

A First Aid room with fully trained staff is located on the show floor or alternatively please contact the Organisers Office located at the main entrance for medical assistance.

What food and drink is available at the show?

Sandton Convention Centre offers a variety of food and drink in the venue for purchase

How can I contact the organisers of the show?

Please contact

Will show photography be taken during the show?

Your registration signifies the acceptance that as members of the audience, ticket holders may be filmed, sound recorded and/or photographed for broadcast and/or future publicity.



How much is parking?

Please visit the Sandton Convention Centre site here to find out more information for the hourly onsite parking charge.

What is the full address of the venue?

Sandton Convention Centre

19 Richards Drive, Midrand Johannesburg, Gauteng South Africa

Tel: +27 11 266 3000

How do I get to the Sandton Convention Centre?

The Sandton Convention Centre Is Easily Accessible

The Sandton Convention Centre is located in Sandton the financial hub of Johannesburg in South Africa. It is easily accessible from O.R. Tambo International Airport, just 15 minutes via the Gautrain – the state-of-the-art rapid rail network launched in 2010. The Gautrain links Sandton with Pretoria, central Johannesburg, and O.R. Tambo International Airport. The Gautrain station is a convenient 5-minute walk from the Sandton Convention Centre.

Johannesburg Airport Connections

The SCC is just 35 minutes by road from O.R. Tambo International Airport, approximately 19km from Grand Central Airport and 30km from Lanseria International Airport.  Airport-approved operators provide taxi, bus and shuttle services between Sandton and the terminal. There are also several car hire companies based at the airport.

Ample Parking for Visitors

Close to 11 000 parking pays are available to Sandton Convention Centre visitors, with the entrance to the parking arcade on Alice Lane, between West and 5th Streets in Sandton.


Food & drink

Will food be available onsite?

There will be food available onsite for purchase in the catering areas marked on the floorplan.

This will be viewable in the event programme handed out at registration.

Can I bring my own food to SAPHEX?

Attendees are not permitted to bring food into the venue.

I have special dietary requirements. Will this be catered for?

We have tried to ensure that options are available to all attendees, and have worked with the venue to accommodate any dietary requirements.